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Education

Education

Training: general

What are ProZ.com training sessions?

On what topics are training sessions held?

What are training packages?

What types of training packages are available?

Can I be a ProZ.com trainer?

Can I create my own training packages?

How much does a training course cost?

What payment methods are available? Why has my status not changed yet?

What is the cancellation policy for ProZ.com training sessions?

How can I cancel my registration?

In which currency can I pay for a training session?

Why does ProZ.com sometimes charge VAT tax on training courses purchased from within the EU?

I am a ProZ.com member. Am I entitled to a discount?

I am a student member of ProZ.com. Am I entitled to a discount?

The training time is not suitable for me. Are there any other training sessions in my time zone?

Will I receive any proof of having attended the training session?

I want to leave feedback about a training session I attended. How can I do it?

How do I access training materials?

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In-person conferences

What is a ProZ.com conference?

What is the difference between regional and international conferences?

Are all ProZ.com conferences conducted in person?

What is a ProZ.com Seminar?

Who organizes ProZ.com conferences?

How are conference locations chosen?

What happens at conferences?

Who can go to conferences?

Can I bring my family/spouse/partner?

Will I be able to work while attending a conference?

Do I get Browniz for attending a conference?

Will a ProZ.com representative attend?

What about accommodation?

How do I register for a conference?

I'd like to know more about the conference program. What subject areas are covered?

What kind of sessions can I expect?

Who leads the sessions?

Do I have to sign up for sessions?

How do I sign up for sessions?

I've signed up for a session, do I have to attend?

The number of people registered in the session page is higher that the capacity reported for the course. Can I still register? Will I have a place in the session?

How much does it cost to go to a conference?

What does the conference fee include?

How do I pay for the conference?

I have registered and paid for a conference. Is there anything special I should bring on the day?

I've paid for the conference but can't come. Will I get my money back?

What is the conference cancellation policy?

We are a translation company. What are the benefits for companies attending a ProZ.com conference?

I need an invitation so I can get a visa to attend a conference. What do I have to do?

Is there a reduced conference fee available for students?

I am unable to attend any conferences. Will sessions be available after the event?

How do I leave feedback for sessions?

I'd like to organize some of the social activities around the conference. How do I go about this?

I'd be interested in leading a session. How do I go about this?

I'd be interested in helping to organize a conference. How do I go about this?

What are the benefits of becoming a local organizer?

What is the role of a local organizer?

Is this a voluntary role or will I get paid?

Will this role interfere with my work as a translator?

Will I have to do any financial planning?

I want to be a local organizer. What do I do next?

What if I commit myself but after a while I realize I can't continue with the organization of the conference?

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Virtual conferences

What is ProZ.com/TV?

Are ProZ.com/TV events free to attend?

Do I have to be there for the whole event?

What are the system requirements to watch a ProZ.com/TV event?

Do I need to register for sessions I will attend?

What if I miss a session?

Will I be seen during the event? Will others know I'm there?

How will I be able to network during the event?

Is it ok to jump off to other communication technologies (such as skype) while the event is underway?

Will I get a certificate of attendance for ProZ.com/TV events?

I'm having problems loading the conference interface

The times given for presentations in the session tab are not correct

I can see the slides, but can not hear the audio

Audio playback is choppy

I hear an echo/duplicate audio

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Online training

What are ProZ.com online training sessions?

How can I book a place in a ProZ.com online training sessions?

When does the online training session start?

How are online training sessions conducted?

How do I sign up and access the online platform?

I did not receive the invitation to join the online session, what should I do?

Which are the system requirements to attend a ProZ.com online session?

Which are the audio options?

VoIP Best Practices

How can I test my connectivity before the online session takes place?

After I registered, how do I join the online session?

What is the refund policy por online training?

I am having technical problems on the webinar.

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SDL Trados Certification

SDL Certification Training Sessions

What is SDL Trados Certification?

What are the steps involved in achieving SDL Certification?

How much does the online training cost?

How are SDL online training being delivered?

What is the duration and workflow of the online training?

How do I register for a SDL Trados certified training?

After I purchased my seat how do I get training manuals and exams?

How long do I have after I have purchased the exams to take the tests?

I can't find certification exams in my SDL Trados account. What should I do?

How do I access the online platform?

What's the certification exam like?

How do I take the SDL Certification Test after I completed my training?

How long will it take to become SDL Trados Certified?

What happens when I successfully pass the Level 1 or Level 2 exams of the SDL Trados Certification?

Do I need to renew my SDL Trados Certification when new versions of the software are released?

Do I need to be SDL Trados Certified to accept project work?

How can I show my SDL Trados Certification on my profile?

Does SDL Trados offer a trial software version?

If I don't pass the exam the first time, do I have to pay to retake it?

Where can I get help with an SDL Trados CAT tool?

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Webinars

How do I know if my computer/device can play these webinars?

What is a ProZ.com webinar?

How can I book a place in a ProZ.com webinar?

How do I find out the time of a webinar in my location?

I don’t have a microphone, can I still participate in a webinar?

Will I have access to a recording of the session?

The video does not work. What should I do?

I purchased a training credit. How can I redeem it?

In which cases are ProZ.com training credits issued?

Am I automatically registered for a course once I purchase a special offer?

How do I redeem my training credit?

Why I have not received my credit yet?

Where can I see my pending credits?

Does a training credit have an expiration date?

Can I split my credit and use to purchase one or multiple training sessions of a lower value?

I did not attend the webinar and now want to watch the video. Where can I find it?

What is ProZ.com Free Webinar week?

How do I sign up?

Will the webinars be recorded?

Will I get a certificate of attendance?

When will these webinars take place?

How can I access the webinar at the scheduled time?

What happens if I don't receive the access link?

I didn't register for free webinar week. Can I still watch the videos?

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Self-paced training

What is ProZ.com self-paced training?

What do I need to attend ProZ.com self-paced training sessions?

How is self-paced training delivered?

Does self-paced training contain testing, instructor feedback, set times for delivery/meeting?

How long will I have access to the self-paced training after making payment?

Will I receive any proof of having attending a self-paced training session?

Can I retake a course? What is the cost for rebooking?

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Articles

What is the ProZ.com "Articles Knowledgebase"?

What are knowledgebase "contributions"?

Why is a "recommendation" bar shown with some articles?

What does "add article to favorites" mean?

What authors are included in the "featured authors" lists?

How are "popular authors" and "popular articles" selected?

What is the copyright policy for these articles?

I notice some articles in the knowledgebase that have come from other sites. Why is that?

How can I submit an article? What are the submission guidelines?

I submitted an article and it is not visible yet. Why?

Why would I want to submit an article?

How can I edit my article?

I would like to edit my article, but I do not have a ProZ.com account.

I have a ProZ.com profile, but I still can not edit my article. How do I get the article linked to my profile?

What is a call for articles?

Can I suggest a topic for an article I would like to see written, or make my own call for articles?

I found an article that I would like to see put in the knowledgebase. How can it be added?

Can non members read/search/contribute articles?

What benefits are there for site members in the articles section?

What happened to the old "Howtos" section?

Can I publish an article containing pictures?

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Dictionary and reference board

What is the Dictionary and reference board?

What is the purpose of the Dictionary and reference board team?

Who can make a record on the board?

Can I provide feedback on a record?

Translation news

What is the ProZ.com Translation news feature?

How many categories are available in the ProZ.com Translation news section?

Which type of translation news appears on the homepage?

Can I subscribe to ProZ.com Translation news?

How can I submit a translation news story?

Does the flagging of a certain story amount to my endorsing the content of the news being flagged?

What about the news flagged by staff, are they any indication of the site's stance regarding the content of the item shared?

Can I submit news in languages other than English?

How do I comment on a news item?

Sharing translation news

What kind of translation news can I submit?

Can news of training events be submitted to the Translation news service?

Can I suggest a news source for ProZ.com Translation news?

I submitted a piece of news that was approved but I still do not see it on the homepage. Why?

What kind of Translation News submissions are generally not published?

Where can I see news published in previous months?

Are any browniz points awarded for submitting a Translation News story?

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Translation industry Wiki

What is the Translation industry wiki?

What is the purpose of the wiki?

Who can contribute to the wiki?

How do I access the wiki?

Can I edit wiki content?

Why is editing available to anyone?

Where can I discuss wiki articles?

What is the difference between wiki articles and site forums?

What is the reference language used in the wiki?

I found typos and grammar mistakes in a wiki article. What should I do?

How can I add a new page to the Translation industry wiki?

I do not like my contributions to be edited. What should I do?

Can I include links in my contributions?

Can I give format to contributions?

Where can I see edited contributions?

I removed wiki content by mistake. What should I do?

Where can I see a list of my contributions to the wiki?

Will I be notified of updates or changes to wiki articles?

Can I suggest a new wiki category?

Where can I see a complete list of available wiki articles?

How is copyright handled for wiki contributions?

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