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ProZ*Pay

ProZ*Pay

The fastest way to pay freelance language professionals

What is ProZPay?

Glossary of ProZPay terms

What is the fastest way to start with ProZPay?

What methods of payment are available to fund (send) a payment?

What withdrawal methods are supported?

Information about Fees: What fees does ProZ.com charge for ProZPay service?

What is a convenience fee?

Why are there fees for ProZPay?

Why do the convenience fees differ?

Who pays ProZPay fees? Payer or payee?

What fee is applied to each payment method selected to fund the payment?

What if the payer does not want to pay a fee?

What is advanced payout?

What are the fees associated with an advance payout?

What countries might not be available for ProZPay payments?

What are the terms and conditions to use ProZPay service?

Can I use ProZPay to transfer funds between my accounts?

How do I get ProZPay help?

Can I pay myself with ProZ*Pay?

Can I request information about the status of the money sent?

ProZ*Pay for Payer

How do I fund the payment to my payee?

What payment funding methods are accepted for ProZPay?

How do I fund payment via a bank transfer?

Where do I find banking details for sending money to ProZPay?

Where do I find information about fees?

I did not receive payment instructions to send funds. What should I do?

There is no payment method I would like to use to fund the payment.

What currencies are available for payments?

Who is payment on behalf of?

Can I fund the payment later?

I have sent a payment request to fund money. How can I cancel it?

How do I select the payee?

What if I cannot find the payee to pay in ProZPay?

What if I want to pay many freelancers?

How do I start my entire payroll payments?

How to use ProZPay to close Blue Board non-payment reports

I made a payment via ProZPay for a Blue Board non-payment report but the non-payment is still active. What should I do?

How will the payee receive funds?

When will the payee see the money?

My freelancer (payee) has communicated that the payout was not received?

Is there anyone I cannot pay?

How can we use ProZPay if translators don't have ProZ*Pay as an accepted payment method in their profiles?

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ProZ*Pay for Payee

How do I get paid?

When do I get paid?

Bank holidays

What withdrawal methods can be used?

Is there any fee for using ProZPay service?

Why was the fee charged for my payout/payment received?

Why did the customer pay to ProZPay and not directly into my bank account?

How can I find my ProZPay account?

How can I check my available ProZPay balance?

How often are earnings updated?

What is the pending balance?

Why are my earnings still "pending" instead of "available"?

What if I don't want to wait for my client to pay? Can I receive my "pending" payouts now?

What are the fees associated with receiving an advance on a pending payout?

How can I add my withdrawal preferences?

How do I add bank transfer as my payout method?

I do not see my payout method in the list

What is the difference between immediate and manual payout schedules?

When will I receive payment in my account?

I do not have a ProZPay account. How do I add my payment (payout) preferences?

Can I hold the fund on my ProZPay account?

How long can I hold funds in my account?

ProZPay payouts (payments) and requests: Where can I see all payments sent to me?

How can I check the status of payments?

Do I pay for the costs to receive my payout?

How do I withdraw the funds from the ProZPay account?

I see a balance on my ProZPay account, but there is no option to withdraw, why?

I was informed that I may be having a problem with my payment

How to connect my payment with ProZ.com profile and ProZPay account?

Why is there no option/button to request a withdrawal?

I did not receive my payout. What should I do?

In what currency will I receive my payout?

Is it possible to enter an account that I don't own?

How can I withdraw my ProZPay balance to a bank account in American dollars?

Credit card: Сan I request a direct deposit to my credit card?

Payoneer: Will I be charged for the Payoneer transfer?

PayPal: Is it okay to receive my payouts to different PayPal accounts occasionally?

PayPal: I received a payment through PayPal but I'd like to reverse it.

Boostlingo payouts: How much is the amount that I should expect to receive in my account?

Boostlingo payouts: The funds added to my ProZPay account do not correspond to the amount earned.

Boostlingo payouts: Can I request my payment in advance?

Interpreter payouts: I did not receive my payment from my client.

Can you please help in obtaining a copy of my earnings for my taxes?

Do I need to invoice the payment/payout?

What is a payment request?

How do I request for someone to pay me via ProZPay?

How do I cancel the payment request?

My client did not receive my payment request, why?

Is it possible to buy Proz.com products (trainings/features/services) with my ProzPay account earnings?

What are the advantages of professional membership for ProZ*Pay payees?

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