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Blue Board: General

What is the Blue Board?

Glossary of Blue Board terms

How reliable is the Blue Board?

What are the conditions for making an entry concerning your likelihood of working again with an outsourcer?

Where can I manage LWA feedback?

What does the message "This outsourcer has been banned from posting jobs at ProZ.com" mean?

What does the " ... " mean in the comment area for some LWA entries on the Blue Board?

Why is a comment simply saying "contact me privately for further details" not allowed?

Why I cannot see the Job poster name on the Blue Board record?

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Blue Board for service providers

I am not a (paying) member of ProZ.com... can I still make Blue Board entries?

I am not a (paying) member of ProZ.com... can I still see Blue Board records?

How can I make an LWA entry for a Blue Board outsourcer?

How do I open a non-payment report for an outsourcer?

I made an entry and it hasn't appeared yet.

I have made a non-payment report for an outsourcer and it hasn't appeared yet

I submitted an LWA entry for an outsourcer and it is no longer visible. Why?

How may I edit my LWA entry?

How do I remove an LWA entry on a Blue Board record?

Where can I see a complete list of LWA feedback I provided?

How can I see other users' entries concerning their likelihood of working again with a particular client?

I would like to ask others to make entries concerning a particular outsourcer. How do I do that?

I have made a call for entries for an outsourcer but I have changed my mind. Is it possible to undo it?

Can I be notified of new LWA entries submitted for a particular outsourcer?

How can I set my Blue Board notifications preferences?

Why I am getting email notifications about new LWA entries in Blue Board record and how to deactivate it?

How can I make an entry for an outsourcer that is not listed on the Blue Board?

I added an outsourcer to the Blue Board database and the record is not visible. Why?

Can I make an entry for an outsourcer if my only experience with them is with a test translation?

Can I make more than one entry per outsourcer?

Where can I see Outsourcers with excellent Blue Board feedback?

Where can I see outsourcers past contact information in Blue Board records?

Where can I see information on the jobs posted by a Blue Board outsourcer?

Can an outsourcer leave feedback for me?

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Blue Board for outsourcers

My company has a great Blue Board page. How can I display this in my profile?

How do I get my business listed on the Blue Board?

Can I remove my Blue Board record?

Can I add information about my company to my Blue Board record?

How can I edit the information on my Blue Board record?

I would like certain contact information removed from the Blue Board

How can I completely hide the "past job postings" on the Blue Board record?

Will I be notified of new LWA entries posted in my Blue Board record?

How can I request an LWA entry from service provider who has been working with me?

A service provider has commented on his/her likelihood of working again with my business. Can I respond?

How can I affiliate a profile to a Blue Board record?

I have been affiliated to an outsourcer I am not related with. What should I do?

A service provider has posted a non-payment complaint in my Blue Board record. What should I do?

Is it possible to contest a non-payment report before it is made public?

Is there a way for me to leave feedback for a service provider who has worked for me?

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Blue Board applications system

What is the Blue Board Applications system?

Where can I see a list of outsourcers looking for applications from freelancers?

Can I use the information available in my profile when submitting an application?

Why I am not allowed to send my application?

How many applications can I send?

Where I can adjust my application preferences?

Why am I not able to adjust my "Application Preferences"?

If I send my application and it is not accepted, will I be informed?

Where can I see a record of applications I submitted?

Where I can see applications sent to me?

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Invoicing

I purchased a membership package, where do I see the invoice?

What is ProZ.com invoicing for translators?

Who can use the invoicing tool?

What about confidentiality? Who can access my invoice data?

Will clients of mine be contacted by anyone as a result of my including their contact information in my invoices?

How can I change the name and company information used in my invoices?

Can I re-use past invoices as the basis for new ones, to simplify invoice creation?

Why can I no longer edit the billing contact information for my client?

How can a client update the "Bill To" information in invoices received?

How can I specify taxes?

How do I support tax deductions/withholding?

How do I support compound taxes?

How can I create invoices in a language other than English?

How can I create custom templates for my invoices?

Can I add a new column to the invoice template?

How can I back up my invoice data, or export it to a spreadsheet?

Are there any plans for a downloadable/offline version of the invoicing tool?

How can I include a form to pay via Paypal or Skrill in my online invoices?

How do I mark an invoice as closed/paid?

How do I close last year's books?

How do I send a payment reminder?

How can I digitally sign my invoices?

Why are some characters garbled when exporting my invoices to PDF format?

How can I see all the invoices sent to me by others? (Or: How can I link my ProZ.com account to invoices from a provider?)

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Translator Group Buy (TGB)

What is Translator Group Buying (TGB)?

What is a CAT tool?

Where can I see the current campaigns?

How can I see the details for a given campaign package?

Is VAT included in the price?

I have found a campaign for which I would like to sign up. What should I do?

I joined a purchase group but the number of buyers has not reached the total required and the sale closing date is due soon. Will the purchase be made all the same?

I have joined a purchase group. The required number for the group purchase has been reached and the sale closes today. What will happen now?

A TGB I am listed on has ended and I see other people have paid. How can I pay?

Should I send a confirmation of my payment to ProZ.com staff?

Does the link to make the payment have an expiration date?

What is the required number of buyers for a purchase to take place?

I think my colleagues will be interested in a TGB. Is there an easy way to let them know?

I was in the waiting list of a TGB but the purchase has closed today and I was not included in it. Will my name be automatically included in the next TGB for this product?

What is a wish list?

How can I access the wish list page?

I cannot find the product of my interest listed in any wish list. What can I do?

Is SDL TRADOS distributed on a CD with physical packaging, or by downloading the software?

How can I get another copy of SDL TRADOS if my computer crashes or I need to reinstall for some reason?

I bought Trados/Wordfast but I didn't receive the license key/can not download/can not install it.

I paid but have not received my license certificate or receipt yet?

I have already paid and I keep getting payment emails and notices?

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ProZ.com Mobile

What is ProZ.com Mobile?

What is the difference between the ProZ.com app and the ProZ.com website?

How much does ProZ.com Mobile cost?

What platforms support the ProZ.com Mobile app?

Is ProZ.com Mobile available in all countries?

Is ProZ.com Mobile secure?

What services does ProZ.com Mobile include?

How can I choose which ProZ.com notifications I get on my mobile device?

Where can I download the official ProZ.com Mobile app?

Are you planning to release ProZ.com Mobile for other operating systems?

How often is the information I see on ProZ.com Mobile updated?

Do I have to create a new ProZ.com account to use the ProZ.com app?

Can I login to my ProZ.com account with social network credentials?

What are the advantages of social login in ProZ.com Mobile?

Can I disable social login in ProZ.com Mobile?

Can I manage my ProZ.com account from the ProZ.com app?

How do I rate or review the ProZ.com app?

I need help downloading/installing/using ProZ.com Mobile. Who should I contact?

I am not getting push notifications in my device. What should I do?

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ProZ.com API

What is the ProZ.com API?

I want to develop a service that uses TPX. How can I get an API key?

Where can I find more technical documentation about the TPX API?

What is the TPX format?

What are the benefits of TPX?

Will third-party companies have access to private information in my profile?

How can I opt out of receiving messages through the TPX API?

What is the profile UUID being displayed on my profile screen?

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Other tools

How to connect to TM-Town

How to activate CafeTran

How to activate Protemos