In which cases are ProZ.com training credits issued?

ProZ.com training credits are issued in the following cases:

• When purchasing training bundles or training in combination with ProZ.com membership. In these cases credits are issued for the translator to register at a time of their convenience for any training session(s) they choose.
• When purchasing training sessions with a special discount. ProZ.com offers site users high quality training sessions along with special offers. A normal practice during training sales is to issue training credits that can be used in lieu of payment to take advantage of the offer.
• When purchasing training with a third party. A typical example is when a translator purchases translation software that includes training on the tool.
• When a training session is cancelled in accordance to ProZ.com cancellation policy. In these cases the credit can be used to sign up for the next available session on the same topic, or be fully or partially redeemed for other ProZ.com training.

Remember that it can take up to two working days before training credits are issued.