Online training

VoIP Best Practices

If you join the Webinar using VoIP, please note that audio quality can vary based on your audio software/hardware manufacturer, as well as your operating system. When using VoIP, the following best practices are recommended:

  • For optimum sound quality, a headset is recommended, preferably a USB headset.
  • If a headset is not available, speakers are required to listen to the Webinar . A USB microphone is needed to speak, if the organizer gives you speaking rights.
  • If using a microphone, it should be at least 1.5 feet away from any speakers built in or connected to your PC.
  • The use of a Webcam microphone is not recommended.
  • If you are un-muted by the organizer, you may need to turn the volume down on your speakers to avoid echo.


Dropped words, delay or robotic sound during webinar presentation is often due to poor network performance, lack of memory or high CPU usage.

Please, close all applications you are not using during the presentation. For optimum performance when using VoIP, we recommend a broadband Internet connection (see the system requirements above).