You can add your preferred payout method or withdrawal preferences from the Settings tab of your ProZ*Pay account https://www.proz.com/pay/settings .
You may also locate your ProZ*Pay Settings section from the drop-down menu if you mouse over your ProZ.com profile picture > My profile > My withdrawal preferences.
If you would like to use the bank transfer, please make sure to add your banking data to the form in the section "Payout via bank transfer " by pressing: "Enter banking information via PaymentRails" > "Add Payout method" button.
If your bank account is in USD, the payout will most likely be delayed and/or returned. In order to receive the payout via bank transfer in USD, please set up your withdrawal method via Transferwise.
PS: Please make sure to use the Secure notes section only to add your Wise email address (if you have a Wise account) or banking information (if you do not have a wise account) if you want your bank transfers sent to a USD account via Transferwise.
If you have a Wise account:
Please select Bank transfer as your payout withdrawal method and add your Wise email address to the "Secure notes to ProZ*Pay staff" section of your ProZ*Pay account.
If you do not have a Wise account:
Please select Bank transfer as your payout withdrawal method and add to the "Secure notes to ProZ*Pay staff" section of your ProZ*Pay account the following information:
- Currency type (USD, UAH, etc.)
- Bank type (Checking, savings)
- Bank name
- IBAN number, if you have one
- Swift or Sort Code
- Bank account holder name
- Your date of birth
- Current address
If you would like to use Paypal, Payoneer or Skrill please make sure to add your corresponding email addresses associated with these accounts to the form “Payout via PayPal/Payoneer/Skrill” > PayPal/Payoneer/Skrill email.
PS: Payoneer has a minimum payment amount of $50. If your payout is under the Payoneer minimum payment amount you can receive your funds via a different method or let your funds accumulate in your ProZ account under your reach the payment minimum by selecting the option "Hold funds in ProZ*Pay until manually requested".
(The check option is provided only for payees in the US)
If you would like to use Check as your withdrawal payout method, please make sure to add your data for payout to be sent to the form in the section "Payout via bank transfer " by pressing: "Enter banking information via PaymentRails" > "Add Payout method" button.
Once you go to the next screen, you can select either check or bank transfer. You would just select check. (The check option only shows up for people in the US.)
If you have any other doubts about the payout method you would like to use, please feel free to let us know by submitting a support request.
Please feel free to check also the following FAQs related to ProZ*Pay balance and account:
* I do not have a ProZ*Pay account. How do I add my payment (payout) preferences?
* How do I withdraw the funds from the ProZ*Pay account?
* How can I check my available ProZ*Pay balance?
* Bank transfer: Is it ok if my bank account is in American dollars? / Transferwise as a payout withdrawal method.