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Help Center
Jobs and directories
ProZ.com general information
Account and profile
Login/Registration
Profile: general
Profile: native language
Profile: referrals
Profile: fields of expertise
Profile: languages
Profile: dynamic content
Profile: portfolio/sample translations
Profile: project history
Profile: services
Profile: rates
Profile: social networking
Profile: identity verification
Profile: CV/resume
Profile: credentials
Profile: contact information
Profile: bio
Profile: availability calendar
Profile: tabs
Profile: translator feedback (WWA)
Profile: directory ranking
Browniz points
ProZ.com wallet
Membership: general
Professional membership
Business membership
Business page
Professional Premium Membership: website
Billing and payment
Payment by credit card
Payment by PayPal
Email and notifications
General information
Profile email
General notifications
Notifications: KudoZ
Notifications: Jobs
Jobs and directories
Posting jobs at ProZ.com
Finding jobs at ProZ.com
The translation center
ProZ.com Connect!
Pre-qualified jobs
Private job postings
Turn-key jobs
Directories: general
Pools
Interpreter world map
Translator organizations database
Cloud jobs
Education
Training: general
In-person conferences
Virtual conferences
Online training
SDL Trados Certification
Webinars
Self-paced training
Articles
Dictionary and reference board
Translation news
Translation industry Wiki
Community
Forums
Podcasts
Translation events
Powwows
WIWO (What I'm Working On)
Certified PRO Network
Translation teams
Translation contests
Exchange
Translator Playground
ProZ.com community choice awards
Mentoring program
ProZ.com moderators
ProZ.com website localization
Localization project
Quick polls
Justin Chlebus Memorial Scholarship Fund
ProZ.com local
Terminology
KudoZ: general
KudoZ: asking
KudoZ: answering
KudoZ: peer commenting
KudoZ: editing
Glossary-building KudoZ
Glossaries
GlossPost
Wikiwords
Term search
Tools
Blue Board: General
Blue Board for service providers
Blue Board for outsourcers
Blue Board applications system
Invoicing
Translator Group Buy (TGB)
ProZ.com Mobile
ProZ.com API
Other tools
ProZ*Pay
ProZ*Pay for Payer
ProZ*Pay for Payee
Remote interpreter pool
Native speaking conversation
Native speaker app
Jobs and directories
What is the ProZ.com termination policy?
Posting jobs at ProZ.com
Who can outsource via ProZ.com?
What kind of jobs can be posted at ProZ.com?
Will service providers be quoting against each other?
How can I close a job posting I've made?
Where can I see quotes received?
Once I choose "Accept quote" does this mean I am awarding the job to this one vendor?
I need to edit my name in a posted job. How can I do this?
What is job posting history (Previous job postings)?
What relation is there between job posting and the Blue Board?
What does it mean for a job to be funded by a non-profit group?
What can I do if I need to edit the information on my job posting?
I don't want to announce my job--its confidential. What can I do?
I don't have a specific job -- but I would like to increase my database of translators.
If I post a job and find a great translator, can I work with him/her directly next time?
How can I be sure a given translator is reliable?
How quickly will I hear from translators (or interpreters)?
How will service providers contact me?
What are the keys to getting a good response to my posting? What else should I bear in mind?
I've posted a job but it is not visible yet.
For what reasons can a job poster be banned from ProZ.com?
I offer a service for translators seeking jobs. Can I post?
Should I enter a budget range that is a bit lower than what I can actually afford to pay?
When I am given an opportunity to indicate a budget range, how should I go about estimating?
What if no one quotes within my budget range?
Why was the option to enter rates information from the start removed?
I posted a job and no opportunity was provided for me to enter a budget range. Why?
Where do I enter rates information?
How are prices and deadlines set for jobs?
What are the fees I will have to pay?
What type of jobs are not allowed at ProZ.com?
Can I use the job posting form to advertise my services?
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Finding jobs at ProZ.com
How can I quote?
What payment types may I accept from outsourcers?
How do I get jobs at ProZ.com?
How are jobs passed?
Who can receive jobs?
Why don't I see payment information in job postings anymore?
I am an experienced translator, but I am new to freelancing. How do I go about determining what I need to charge on a given job?
Do I have to quote within the client's budget range?
Is it safe to consider the budget ranges entered by clients as indicative of the going rates in the market?
What if after I quote the client comes back and offers me less than the rates I have determined I need to charge?
Are the translators who give the lowest quotes always the ones selected?
I understand all of this in principle, but I am not sure I can do this on my own.
Can I edit a job quote after I submitted it?
Where can I see my job quotes history?
How can I control what is posted on my quote form?
Can I withdraw a quote I submitted for a classic job?
What are the ProZ.com fees associated with jobs?
What is a "potential" job?
Who sets the payment and delivery terms of each job?
Does ProZ.com verify information in posted jobs and job descriptions against poster websites, online information or other sources?
Does ProZ.com check job postings to filter-off jobs posted by potential scammers?
I have a question about a particular job posting. Who should I contact?
Do I have to pay to quote?
If I quote on a job and don't get it, will I be informed? How soon?
Where can I see an outsourcer's job posting history?
Should I use the quote form to express my interest in a job, or should I write to the client directly?
Where do I insert the translation of the sample text in my quote?
The job page says I meet the criteria for quoting on the job, but I cannot see the "Submit quote" button. Why?
The native language and the language pairs in a job posting are not consistent. What should I do?
Why are some jobs marked members-only?
Why am I not allowed to quote on certain jobs?
I got the job but never heard back from the outsourcer. What should I do?
I have not received payment for a job I have done. What can I do?
Why doesn't ProZ.com set a minimum rate for translation?
There is a job posting in which the outsourcer's budget is below the legal minimums in certain countries. Can it be removed?
Can I edit a job quote after submitting it?
How can I find out what the real going rates are?
If I am free to quote whatever price I want, why would I even look at the client's budget range?
A job was posted with a language variant that, in my opinion, does not exist. Is this allowed?
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The translation center
What about privacy and data security?
What is the translation center?
Is the translation center a TMS (translation management system)?
Why do companies use the translation center?
Can I customize it with my logo?
What if my company requires additional protections?
What translators will work on my projects?
Can I use the platform to recruit?
Can translators use their ProZ.com login details?
Can I have translators on the platform that are not ProZ.com users?
Can I manage agreements I have with my translators using the platform?
I group my translators in teams working on the same subjects. Can I do that?
How are tasks assigned to translators?
Is there an option to allow clients to access my ProZ.com-powered translation center?
Can a large file be split and assigned to different translators?
How can I manage reference files?
Can I associate my work codes (and the client’s) with a work order?
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ProZ.com Connect!
What value does ProZ.com Connect! deliver over the standard job system and public directory tool?
What is the difference between ProZ.com Connect! and Business membership?
How and why was Proz.com Connect! created?
What is the difference between Connect! jobs and the "classic" job system?
What is a premium job?
Who decides whether or not a job is to be classified as "premium"?
Can I make a duplicate from a posted job and use it for a newer one?
The system is not allowing me to access Connect! platform. Why?
How can I send files to other site users?
Can I send multiple files to more than one site user at the same time?
What type of files can be sent/received?
What is the maximum size allowed for files sent/received?
Will I be notified of files I receive?
Where can I see received/sent files?
Can I also upload files to "My files"?
What types of files can I upload to "My files"?
Can I store files in "My files" for long periods of time?
Can others access "My files"?
Is there a storage space limit for my files?
How can I delete files?
How can I download files received?
How can I be sure a file is safe to download?
Will I be notified when others receive the file(s) I sent to them?
Can I specify a language and a field for my TM and glossary files?
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Pre-qualified jobs
What is a pre-qualified job?
How do prequalified jobs work?
How are pre-qualified jobs different from other ProZ.com jobs?
What are the benefits of pre-qualified jobs for outsourcers?
What are the benefits of pre-qualified jobs for service providers?
Who can post pre-qualified jobs?
Where can I post a pre-qualified job?
Who can reply to pre-qualified jobs?
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Private job postings
What are private job postings?
What is the purpose of private job postings?
How are eligible providers for a private job posting determined?
How can I be considered eligible for more private job postings?
Why can't I access a particular private job posting? I think I meet the eligibility requirements.
Are private jobs also subject to vetting?
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Turn-key jobs
What is turn-key translation?
How will I get paid?
Is there any fee for receiving payment via my ProZ.com wallet?
How is invoicing handled?
How are taxes handled?
How are the rates determined?
What if the client has complaints about the quality of my translation?
What if I am unable to deliver the translation on time?
How is the translator chosen for a turn-key translation? What criteria are used to determine eligibility?
What is turn-key translation? What's the advantage for clients?
For what type of work is the system intended?
How will I receive the completed translation?
Is ProZ.com a translation agency?
If I order a translation and find a great translator, can I work with him/her directly next time?
What fees are charged?
How is payment handled?
Which are the currencies available for Turn-key jobs?
How are tax issues handled?
Is the translation reviewed by a second provider before being delivered?
What if I am not satisfied with the translation that is delivered?
The language pair I need for my job is not available in the list of language pairs for Turn-key jobs. What should I do?
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Directories: general
How is placement in the Translators and interpreters directory determined?
What is the ProZ.com directory?
Why don't I show up in the appropriate directory?
Is the directory important to me if I want to meet clients?
Will Plus subscribers have advantages in the directory over members who choose the Standard package?
I notice that the number of KudoZ points I earned is different from the one shown in the directory. Why?
How can I move up in the directory?
How can I hide my "online today" indicator in the directory?
Why am I not appearing and/or found in the directory?
Will I be listed in the directory for all the language pairs I declared?
Can I save/download directory search results?
I need to conduct a search in a language that is not part of the languages list. What can I do?
How is placement in the Translation agencies & companies directory determined?
Why doesn't my new company profile appear in the Translation agencies & companies directory?
Why didn't my position in the Translation agencies & companies directory change right after I bought membership or updated my information?
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Pools
FAQs for Native speaker conversation partner pool
What are ProZ.com Pools?
Who can apply for inclusion into a ProZ.com Pool?
What do businesses gain from a ProZ.com Pool?
What screening process is used to determine whether or not a qualifies for admittance into a pool?
Why must I agree to show my real name in ProZ.com pools?
What is feedback?
Why do I have to accept and display feedback?
I have not earned any credential or certification. May I still apply?
Who will review my application?
Can I apply in additional language pairs?
What happens if my application does not get accepted?
Will I get feedback on my application and have a chance to submit additional information?
Is it possible for a person / a company to be removed from the pool?
What does it cost to participate in the program?
How are members accepted into a Pool?
Is it necessary to remain a paying member of ProZ.com to continue participating in the pool?
Who can contact Pool members?
What happens if my membership expires?
Why am I asked to provide rates?
Can I opt-out of pool opportunities with a specific company or platform?
What else do I need to know about pools?
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Interpreter world map
What is the Interpreter World Map?
Why don't I see myself on the Interpreter World Map?
The Interpreter World Map does not load correctly. Why?
Translator organizations database
What is the organizations database?
My organization is not listed in the organizations database. How can I get it added?
What is the process for getting my organization removed from the database?
The information in a record is outdated. How can I request an update?
Cloud jobs
What is ProZ.com Cloud Jobs?
How do ProZ.com Cloud Jobs work?
What happens if the translator fails to deliver the translation?
What benefits are there in ProZ.com Cloud Jobs, for translators?
How are ProZ.com Cloud Jobs paid?
How does the system decide which translators to invite to ProZ.com Cloud Jobs?
In ProZ.com Cloud Jobs, is rate range one of the factors considered in translator selection?
Aside rate range, what other profile information might be considered for ProZ.com Cloud Jobs?
How many translators get invited to a single Cloud Job?
What platform is used for ProZ.com Cloud Jobs?
What if there are quality issues with a cloud translation?
Can Cloud Jobs clients and translators work directly next time?
What fees are charged for Cloud Jobs?
Is USD the only currencies available for Cloud Jobs?
How are tax issues handled for Cloud Jobs?
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