I was informed that I may be having a problem with my payment

Please check your available funds on your ProZ*Pay account https://www.proz.com/pay/account/overview.
Make sure that your payment preferences were added to your ProZ*Pay account so that ProZ*Pay Team can send your payment. You can use the following link to add your preferences: https://www.proz.com/pay/account/settings .
If your payout is not associated with your ProZ*Pay account please contact ProZ.com Staff via a support request and provide your profile ID and ID of the payout to have them associated.

If you have any further doubts, please feel free to contact ProZ.com Staff by submitting a support request.

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