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What types of calls do interpreters receive?
There are two types of calls: generals and specialized.
General calls include the following fields: business, community interpreting, government, education, customer service, emergencies, non-profits, and more. All active pool interpreters can receive these calls.
Specialized calls are only for interpreters with certain qualifications. There are three types: medical, legal, and court.
Medical calls represent 60-70% of the demand. In order to take these calls, interpreters need to pass a HIPAA-compliance course. This course is available for free to ProZ.com interpreters here: https://www.proz.com/translator-training/courses/180/view