What is a normal call like?

You may receive voice or video calls. When the interpreter picks up the call, they must introduce themselves saying their name, their language and their ID number. The person on the other side briefly explains the context to the interpreter. This is short consecutive interpreting. You will have some time to note down data like numbers, dates, and names, and also look for terms in your glossary or on the internet (you won't have much time, though).

Calls are not being recorded or monitored, but the customer may rate the quality of your interpretation service. When the call is over, the interpreter and the customer say goodbye courteously. Call information, as well as the corresponding payment, are recorded on the platform.