I am unable to sign in, and my username or password contains non-ASCII characters.

Because ProZ.com's login forms now expect usernames and passwords to be entered in Unicode, if your username or password was previously entered using non-Unicode characters, you may be unable to sign in.

If you know the encoding in which your username and password are stored, visit the non-Unicode login page, set your browser to use the correct encoding, and sign in. (See this FAQ to learn how to set the character encoding in your browser.)

If you do not know the original encoding of your username and password, or if you still have trouble signing in, you can change your username and password to use Unicode characters by following the instructions on this page.