Profile: contact information instant messenger option (small "P") / online status is not showing in my profile. Why?

If the small "P" icon that shows your online status and serves as an instant messanger tool is not showing in your profile, check your instant messenger settings to make sure you have chosen to show your online status (if so, the link option next to ' Online Status' should read "Hide").

If the link option next to ' Online Status' reads "Show", click on this option and then re-fresh your profile page to confirm the icon shows (note that this change may take a few minutes).

If the icon still does not show after changing your settings, please submit a support request so that staff can look into the issue further.