Translator Group Buy (TGB)
  1. Help Center
  2. Tools
  3. Translator Group Buy (TGB)

I paid but have not received my license certificate or receipt yet?

If you pay by credit card the transaction is very quick and you should receive your license # or receipt within a few hours and no later than 24-36 hours. Please also check your spam or junk folder as these emails are auto generated and often get caught in Spam filters. If you pay by wire transfer, check, money order or other method it will take a little longer to process. Payments by wire transfer and check may take as long as 3-5 business days to get processed. If you paid via PayPal or money bookers (only available on select TGB’s) you will also have to inform staff as instructed in the TGB payment email.