ProZ*Pay for Payee

Why was the fee charged for my payout/payment received?

You may have been charged a fee if: 

- the payer chose to pass the fee on to you 

- you may have been charged a fee from the payout method you chose

To check fees associated with payouts received by you, please go to your ProZ*Pay account > Payments received section https://www.proz.com/pay/account/payments-received

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In order to check the fees associated with the payout method, you selected, please contact the payment processor’s support team directly.

If you have any doubts feel free to contact ProZ*Pay Team via payments@proz.com.

You can find more information about fees also here:

* Is there any fee for using ProZ*Pay service?