General notifications

How can I prevent ProZ.com emails from being sent to spam?

To make sure you receive emails from us, please add @proz.com.com to your list of safe senders, following the instructions below or the FAQ from your email provider.

When an email from ProZ.com arrives in your Spam/Junk folder, you should see an option to mark it as safenot spam, etc.

Alternatively, you can whitelist a domain, or mark it as safe. Most email providers have their settings on the top right corner of the screen. There, you should find a menu with a name such as Filters and Blocked AddressesRules and filtersMail and Spam ControlsSafe and Blocked Senders, etc.

Enter the domain name you want to whitelist in the corresponding email. Add an @ sign before the domain name to make the filter specific. For example, to whitelist all mail from the proz.com domain, type @proz.com into the field.

You can also whitelist specific ProZ.com email addresses. Profile messages and most notifications are sent from bounce-handler@proz.com